gL
gomo L
1 reviews | Active since Dec 2019
03 May 2024, 14:42
Worst service ever!
I have been experiencing the worst service ever for months. I am on a package paying 750 but a person paying 500 connect with a speed way better than while staying in the same area. Literally my neighbor.
Trails will show that I am forever calling for network problems. Right now I am on a download of 72.76 upload 4.25
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
03 May 2024, 14:56Hi Gomo L.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply03 May 2024, 14:56
Official
Hi Gomo L.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
gL
gomo L's updateReviewer Update
03 May 2024, 15:19Done so! Speed still bad and worse
Download 74.70
Upload 3.32
Download 74.70
Upload 3.32
gL
gomo L's update03 May 2024, 15:19
Reviewer Update
Done so! Speed still bad and worse
Download 74.70
Upload 3.32
Download 74.70
Upload 3.32
Rain's replyOfficial
04 May 2024, 14:33Hi
Please kindly note that your connection may be affected by several factors such as tower health, proximity to the tower and obstructions these factors are not limited to a person’s residence in relation to the cellular-enabled mobile device site and poor radio conditions within a person’s residential area as a result of environmental factors beyond rain’s control
rain’s networks provide a best-effort service, and while rain endeavours to provide the best experience possible, rain provides no speed guarantee for any of its services
Thank you,
Rain
Please kindly note that your connection may be affected by several factors such as tower health, proximity to the tower and obstructions these factors are not limited to a person’s residence in relation to the cellular-enabled mobile device site and poor radio conditions within a person’s residential area as a result of environmental factors beyond rain’s control
rain’s networks provide a best-effort service, and while rain endeavours to provide the best experience possible, rain provides no speed guarantee for any of its services
Thank you,
Rain
Rain's reply04 May 2024, 14:33
Official
Hi
Please kindly note that your connection may be affected by several factors such as tower health, proximity to the tower and obstructions these factors are not limited to a person’s residence in relation to the cellular-enabled mobile device site and poor radio conditions within a person’s residential area as a result of environmental factors beyond rain’s control
rain’s networks provide a best-effort service, and while rain endeavours to provide the best experience possible, rain provides no speed guarantee for any of its services
Thank you,
Rain
Please kindly note that your connection may be affected by several factors such as tower health, proximity to the tower and obstructions these factors are not limited to a person’s residence in relation to the cellular-enabled mobile device site and poor radio conditions within a person’s residential area as a result of environmental factors beyond rain’s control
rain’s networks provide a best-effort service, and while rain endeavours to provide the best experience possible, rain provides no speed guarantee for any of its services
Thank you,
Rain