IC
Ishmael C

1 reviews | Active since Feb 2020

03 Jul 2024, 16:04

Worst service ever

If I could give a zero I would. They have the worst customer support ever. They leave you hanging and never respond to tickets sent through their app, especially when you query their billing or want to change billing dates. Been paying for Rain One for months now but they haven't delivered. I have just been sent from pillar to post

0
Replies (2)
Rain
Rain's reply03 Jul 2024, 16:37
Official
Hi Ishmael,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
IC
Ishmael C's update03 Jul 2024, 16:38
Reviewer Update
Problem is I have had this almost automated response a couple of times but nothing is ever fixed