Worst service ever

Item: Rain
Rating: 1
Author: jannicke J

Can't access my statements, logged queries and called. Still waiting for some sort of response from rain and this is not the first issue logged a query with them about a year ago and still waiting on feedback. They quick to call and follow up when it's a sale but can't even provide a proper service to their loyal clients.

Helpful (0)

Replies (2)

Rain's replyOfficial

07 Jan 2025, 15:49

Hi Jannicke H,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your invoice query and will be in touch with you to assist further.

Thank you.
rain.

Rain's reply07 Jan 2025, 15:49

Official

jannicke J's updateReviewer Update

07 Jan 2025, 19:43

Thank you for resolving my issue, but please do better especially with your clients that has been with you guys since the start.

Thanks
Jannicke

jannicke J's update07 Jan 2025, 19:43

Reviewer Update

Thank you for resolving my issue, but please do better especially with your clients that has been with you guys since the start.

Thanks
Jannicke