RM
Refilwe M

1 reviews | Active since Jul 2012

29 Dec 2020, 10:21

Worst Service Ever!

By far the worst experience I have ever encountered with a service provider. The internet is ****py - even after they tell you that you have 5G connectivity. Trying to deal with their "support consultants" is like pulling teeth - the email ping pong will actually driver you insane. I just want a simple phone call to resolve my issue. This can't be that difficult!

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Replies (1)
RM
Refilwe M's update29 Dec 2020, 12:16
Reviewer Update
I have read this email - followed the steps provided and I am STILL struggling! Your app says I have 5G connectivity here, yet I struggle to get signal ALL DAY long! I am working from home and this is making this experience the worst of my life. If this does not get resolved, I will cancel and move to MTN LTE. Fix this NOW! You guys are shocking really. This entire unlimited **** is a ****!