NC
Nicky C
1 reviews | Active since Jul 2020
05 Dec 2023, 11:53
WORST SERVICE EVER
This is the second time in a few months that I make a payment to my rain account via the my rain app, and then these people debit another payment off of my account the very next morning and refuse to refund me.
DO NOT LOAD ANY BANKING DETAILS ON THEIR APP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
05 Dec 2023, 12:21Hi Nicky Caalse,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply05 Dec 2023, 12:21
Official
Hi Nicky Caalse,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
NC
Nicky C's updateReviewer Update
05 Dec 2023, 13:41I have sent the mail that you requested.
I want this sorted and escalated as this is not the first time Rain does this.
I WILL NOT ACCEPT THE PAYMENT TO BE DRAGGED OVER TO THE FOLLOWING MOTH LIKE YOU PEOPLE DID THE FIRST TIME!!!!!!!!!!!!!
I WANT MY MONEY BACK!!!!!!!!!!!!!!!
Who is in charge of your accounts, if they cant even check what is outstanding before taking money from people?????????????
I want this sorted and escalated as this is not the first time Rain does this.
I WILL NOT ACCEPT THE PAYMENT TO BE DRAGGED OVER TO THE FOLLOWING MOTH LIKE YOU PEOPLE DID THE FIRST TIME!!!!!!!!!!!!!
I WANT MY MONEY BACK!!!!!!!!!!!!!!!
Who is in charge of your accounts, if they cant even check what is outstanding before taking money from people?????????????
NC
Nicky C's update05 Dec 2023, 13:41
Reviewer Update
I have sent the mail that you requested.
I want this sorted and escalated as this is not the first time Rain does this.
I WILL NOT ACCEPT THE PAYMENT TO BE DRAGGED OVER TO THE FOLLOWING MOTH LIKE YOU PEOPLE DID THE FIRST TIME!!!!!!!!!!!!!
I WANT MY MONEY BACK!!!!!!!!!!!!!!!
Who is in charge of your accounts, if they cant even check what is outstanding before taking money from people?????????????
I want this sorted and escalated as this is not the first time Rain does this.
I WILL NOT ACCEPT THE PAYMENT TO BE DRAGGED OVER TO THE FOLLOWING MOTH LIKE YOU PEOPLE DID THE FIRST TIME!!!!!!!!!!!!!
I WANT MY MONEY BACK!!!!!!!!!!!!!!!
Who is in charge of your accounts, if they cant even check what is outstanding before taking money from people?????????????
NC
Nicky C's updateReviewer Update
06 Dec 2023, 14:01Please advise on my refund with a POP as I still have not received anything.
NC
Nicky C's update06 Dec 2023, 14:01
Reviewer Update
Please advise on my refund with a POP as I still have not received anything.