1 reviews | Active since Mar 2023
WORST SERVICE EVER!!!
I would like to write a review about Rain Internet Service Provider.
Asanda from Rain Offered me the best Assistance telephonically After Receiving the worst and horrible service plus failure from Rain. I installed Rain 5g last year and the internet has never been convenient,January just 16 days, february i was only connected for 14 days and yet ive been paying full amount every month.
Earlier february i sent an email and there was never a response to cancel the sim card, to avoid debit order but they still tried to ***** my money from my account as everyone complains about being debited for, while the sim is giving problems or cancelled.
So today i wasted more of my money on Rain and called them, you get into a crazy waiting list and be number 57 with your own airtime ,sometimes it finishes before you even get a Consultant which means more loss for a Customer,so inconvenient because they should be the ones to make Calls out if a Paying Customer needs Assistance.
I finally Reached Asanda and She helped me out a lot and cancelled the sim card.Credits to Asanda for being the best consultant,but i discredit Rain SA and I Hope nobody ever uses your ****ty Router again. You are the worst!!!
Hi Reuben
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Hi Reuben
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
