Hellopeter
Share Your Experience
KVDM
Kristel Van Der Merwe

1 reviews | Active since Mar 2022

22 May 2023, 16:24

Worst Service Ever!!

I would like to write about the shocking service we get from Rain Internet Service provider. We have been without WIFI for 5 day's now. Every time we phone they have different excuses why our WIFI is not working. Then it's the tower then the sim, but no one can help us. I will never ever refer RAIN to ANYONE who's looking to get WIFI. I honestly don't know what to do. The lack of service is disgusting.

0
Replies (8)
Rain
Rain's reply22 May 2023, 16:26
Official
Hi Kristel.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
KVDM
Kristel Van Der Merwe's update22 May 2023, 18:54
Reviewer Update
Still not working. If I log into the router it says, "No SIM Card or SIM Card invalid.
KVDM
Kristel Van Der Merwe's update22 May 2023, 19:08
Reviewer Update
Still tne same
KVDM
Kristel Van Der Merwe's update22 May 2023, 19:29
Reviewer Update
Thank you
KVDM
Kristel Van Der Merwe's update23 May 2023, 10:26
Reviewer Update
Good day, Do you have any update on our RAIN WIFI that's still down. We are on day 6 now.
KVDM
Kristel Van Der Merwe's update24 May 2023, 13:06
Reviewer Update
Thanks, will let you know when I'm at home
KVDM
Kristel Van Der Merwe's update25 May 2023, 08:57
Reviewer Update
Please do so as we tried 4 SIM's now, and still no one can get it to work. Can't even explain how frustrated this is.
KVDM
Kristel Van Der Merwe's update25 May 2023, 13:39
Reviewer Update
Thanks