S
Siyanda

1 reviews | Active since Dec 2024

31 Aug 2025, 13:25

Worst service ever!

I have never experienced such terrible service in my life

The rain router was working fine in terms of internet connectivity when I was living in Pretoria. I moved to Joburg and thought it be fine but it was horrible. They were unable to resolve the issue after months of complaints. Then I decided to cancel the service in May and they have been giving me the run around for 4 months now. And mind you they keep debiting from my account and they refuse to cancel the service and fetch their router.

Never again will I use or recommend to anyone so that they don’t experience this.

0
Replies (1)
Rain
Rain's reply31 Aug 2025, 13:31
Official
Hi Siyanda 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.