worst service ever

I have been struggling with them for the almost a week now to get this matter resolved.

I received my sim and got access the very next day.

my first 15 unlimited days ran like a dream but then the horror started. they have ignored me since and they have no portal for online chat services.

i activated my unlimited data plan last month and upon switching my sim on after 11pm as per the T&C's of this plan they still linked my usage as peak data and now i've been blocked from using my sim at all.

i have called them numerous times and they now suddenly cant pick up my account using my ID number or my email address whereas on the day i called them up to inform them of my issue Qiniso could immediately pick up my account without any issues.

this is making me feel like they are trying to avoid me and not sort out this matter.

beware of this ISP people the after sales support is non-existing.

no one bothers to call you back, they ignore your emails and when calling them they ask for ticket numbers and order numbers that has nothing to do with your complaint.

not even a month with them and they already letting me down.