DS
Danielle S
1 reviews | Active since Dec 2018
26 Jun 2024, 10:21
Worst service ever
Im having the absolute worst experience with rain right now.. Sending queries to be assisted and they send a confirmation email with no action to follow.. They never contact you back.. I'm sending them countless emails for the same problem with no joy as all you get is an email with a reference and no assistance! I'm having my wifi signal go away almost every 10 minutes which is affecting my work and productivity even though my router is on and working! This is really ridiculous and I think it's time to move to a better service provider
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
26 Jun 2024, 10:52Hi,
We're sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
Rain's reply26 Jun 2024, 10:52
Official
Hi,
We're sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
DS
Danielle S's updateReviewer Update
26 Jun 2024, 16:22I've tried the above and the wifi wouldn't even pick up AT All!?! So there's no experience at all this time..
DS
Danielle S's update26 Jun 2024, 16:22
Reviewer Update
I've tried the above and the wifi wouldn't even pick up AT All!?! So there's no experience at all this time..
DS
Danielle S's updateReviewer Update
26 Jun 2024, 16:24I literally had to buy data to be able to work how pathetic when you've increased your prices but your product doesn't work at all.. I'm spending more money when I am already paying you for a service which isn't working
DS
Danielle S's update26 Jun 2024, 16:24
Reviewer Update
I literally had to buy data to be able to work how pathetic when you've increased your prices but your product doesn't work at all.. I'm spending more money when I am already paying you for a service which isn't working
DS
Danielle S's updateReviewer Update
12 Jul 2024, 14:03i have tried this and NOTHING!!!
I have paid you for this month and was not able to use the wifi since then as it has never picked up at all!!
Cancel my subscription and refund my full R535 cause you are just costing me extra money when i am and have paid you ALREADY
I have paid you for this month and was not able to use the wifi since then as it has never picked up at all!!
Cancel my subscription and refund my full R535 cause you are just costing me extra money when i am and have paid you ALREADY
DS
Danielle S's update12 Jul 2024, 14:03
Reviewer Update
i have tried this and NOTHING!!!
I have paid you for this month and was not able to use the wifi since then as it has never picked up at all!!
Cancel my subscription and refund my full R535 cause you are just costing me extra money when i am and have paid you ALREADY
I have paid you for this month and was not able to use the wifi since then as it has never picked up at all!!
Cancel my subscription and refund my full R535 cause you are just costing me extra money when i am and have paid you ALREADY