Worst service ever.

Rain just keep on disappointing me, hopefully this is the last month i have to deal with them, i already requested a few quotes from other service providers. I have now been without wifi for consecutive days even though i have made payment. What angers me is that they don't deduct the days they cut your wifi because i made full payment for the prior months services where i also were offline for over one day. I don't like complaining but it seems that the only time Rain responds early is when you write a bad review. Its now two days i have been waiting for assistance.