MN
MXOLISI N

1 reviews | Active since May 2019

31 Jul 2024, 10:23

WORST SERVICE EVER

RAIN CALL CENTRE IS A NIGHTMARE GOT DEBITED TWICE AFTER MAKING AN ARRANGEMENT WITH ONE OF THE AGENTS, WHEN YOU CALL BACK THEY MAKE YOU HOLD FOR AN HOUR.

0
Replies (2)
Rain
Rain's reply31 Jul 2024, 11:18
Official
Hi Mxolisi,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
MN
MXOLISI N's update31 Jul 2024, 13:36
Reviewer Update
Hi,

Please explain what then would be the reason for making an ARRANGEMENT on this ref ***6 with one of your agents if you will just debit my acc as you please? i made an ARRANGEMENT and it was confirmed on the line that it was successful.