EG
ELIZMA G
1 reviews | Active since Jan 2020
16 Sept 2023, 13:20
Worst service and support EVER
I wish I could give no stars at all Rain wifi service and support is absolutely a horrible service. They double sometimes triple charged me. And then when I canceled the service after almost 3 years of suffering they still go and deduct money! I hope you loose clients, you can be sure I am going to make sure everyone I referred you to goes a different course and believe me they will because we actually have a great service provider now
Helpful (0)
Replies (4)0
Replies (4)Rain's replyOfficial
16 Sept 2023, 13:28Hi ELIZMA
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply16 Sept 2023, 13:28
Official
Hi ELIZMA
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
EG
ELIZMA G's updateReviewer Update
16 Sept 2023, 15:23I have asked you many times to go back on your sister and check how many times you have deducted the money and I have paid it previously earlier than the date it had to be deducted so you made mistakes over have tried to call you multiple times all the time and nobody could give you answer always saying they're gonna get back to me I have logged tickets even with your service I couldn't get any response there was even told him that I was going to get the people to come out and check the Tower or picking the 5G thing outside but I never got a response from you guys this is the worst service I have ever received from my service provider and I won't recommend you to anybody you stole from me you guys stole form me
EG
ELIZMA G's update16 Sept 2023, 15:23
Reviewer Update
I have asked you many times to go back on your sister and check how many times you have deducted the money and I have paid it previously earlier than the date it had to be deducted so you made mistakes over have tried to call you multiple times all the time and nobody could give you answer always saying they're gonna get back to me I have logged tickets even with your service I couldn't get any response there was even told him that I was going to get the people to come out and check the Tower or picking the 5G thing outside but I never got a response from you guys this is the worst service I have ever received from my service provider and I won't recommend you to anybody you stole from me you guys stole form me
EG
ELIZMA G's updateReviewer Update
16 Sept 2023, 15:27I always paid either before the date of deduction or it was deducted on the date settled but the date that was settled even if I paid it earlier it was still deducted and then you had the audacity to duct it twice in one month and then I called you guys you said that you were rectified and was never rectified the tower wasn't even the right Tower that was connected to our 5G box outside you guys never put in the effort to send out anybody you always say you would you always say will do the right thing and make it right but you never did you guys are the worst service provider and rain can go suck on it cuz you will never ever have business from my side again or from anybody that I know and believe me when I tell you that I have recommended you to more than 50 people and I am gonna ask them altogether by you cuz all those people are family members and the most of them already switched over to fibre cause more reliable and the service provider actually listen and take care of you thank you and have a great day bye
EG
ELIZMA G's update16 Sept 2023, 15:27
Reviewer Update
I always paid either before the date of deduction or it was deducted on the date settled but the date that was settled even if I paid it earlier it was still deducted and then you had the audacity to duct it twice in one month and then I called you guys you said that you were rectified and was never rectified the tower wasn't even the right Tower that was connected to our 5G box outside you guys never put in the effort to send out anybody you always say you would you always say will do the right thing and make it right but you never did you guys are the worst service provider and rain can go suck on it cuz you will never ever have business from my side again or from anybody that I know and believe me when I tell you that I have recommended you to more than 50 people and I am gonna ask them altogether by you cuz all those people are family members and the most of them already switched over to fibre cause more reliable and the service provider actually listen and take care of you thank you and have a great day bye
EG
ELIZMA G's updateReviewer Update
17 Sept 2023, 00:56I want to see all payments made to you while using your survive from te very first time till cancelation! If I don't receive it I will take this matter further legally!
EG
ELIZMA G's update17 Sept 2023, 00:56
Reviewer Update
I want to see all payments made to you while using your survive from te very first time till cancelation! If I don't receive it I will take this matter further legally!
