NM
Ntombifuthi M

1 reviews | Active since Jul 2019

27 Feb 2025, 18:27

Worst Service

Rain is one of the worst services providers there is. They never resolve any queries. They cancelled my subscription saying I did not pay when I did pay. Sent them the proof of payment on the below email address *** But nothing changed.

With close to 32 calls to their call centre having to wait for +- 20 minutes to get help. They will give you a story, I simply cannot understand how such a big organisation can be ****ming people of their hard earned money like this. This is ridiculous.

0
Replies (1)
Rain
Rain's reply27 Feb 2025, 20:21
Official
Hi Ntombifuthi,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.

Thank you.
rain.