Worst service

I have been complaining about your network since last year I have asked your agent to change my billing date to the 1st of each month than last month I got two emails ticket number is *** and *** which clearly states that my billing date is the 1st I have called your call centre since Saturday because I do not have internet and I’ve never received such bad treatment in my life they drop calls on my managers are supposed to call me but no one calls me back I was than told that the agent did not change my date and that the email was sent false so rain agents send false emails to clients and lie to them how is that good service I still do not have any internet as I was told that I must pay because they understand it is rain fault but in order for me to have internet I must pay the money or the won’t be any internet I am done with the rain company and looking for a different option you guys have the worst service ever I will never ever advise anyone to take your service instead I’m advising everyone I know to cancel this stupid service