RN
Ree N
1 reviews | Active since Jan 2019
07 Apr 2024, 18:29
Worst service
The worst service to date- with sales employee, Khanyo Nxusani, lying that he had cancelled my 4g subscription when I upgraded to 5g and then rain debiting me after I cancelled the subscription altogether as a result of the poor service.
Essentially this is theft because how do you take money from my account for a cancelled service?
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
07 Apr 2024, 19:15Hi Ree Ntshiyantshiya
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply07 Apr 2024, 19:15
Official
Hi Ree Ntshiyantshiya
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
RN
Ree N's updateReviewer Update
07 Apr 2024, 19:51Then they sent someone to contact me who couldn’t even comprehend the crux of my issue.
Additionally, surprise- they haven’t processed a cancellation I made on 25 March 2024.
The worst experience ever!
Additionally, surprise- they haven’t processed a cancellation I made on 25 March 2024.
The worst experience ever!
RN
Ree N's update07 Apr 2024, 19:51
Reviewer Update
Then they sent someone to contact me who couldn’t even comprehend the crux of my issue.
Additionally, surprise- they haven’t processed a cancellation I made on 25 March 2024.
The worst experience ever!
Additionally, surprise- they haven’t processed a cancellation I made on 25 March 2024.
The worst experience ever!