1 reviews | Active since Nov 2011
Worst RICA and online process, still no data activated 3 days later!
I have never in my life struggled so much with a network provider! I though Telkom was bad, think again. 1. Received a SIM in 15min with MrD (Though wow), Saturday Morning. 2.Activate my SIM online was a mission. My address is in 5G, but because my SIM is 4G, The website wants me to buy a 5G Plan. Even though I'm in 4G and 5G!! So the consultant said those a different address! They know of the "glitch" lol, so my "4G" adres is somewhere else. Just to finish the process! 3. Paying the R479 unlimited monthly was also a pain, after 3 browsers (Firefox) allowed to input my account number. Chrome and Edge block the input. (Probably knows not trust these ideots!) 4. Now a link is sent to RICA on your phone. What a joke, Also chrome block half of it. Edge on the phone eventually allows the pictures taken and billing details. 5. Now 3 days later (Monday 16H00) and Home affairs is OFFLINE! They can see al my details for RICA but cant do anything to activate the SIM. Dept of Home is Offline. 6. Investigating myself, the service is actually SUSPENDED on the website! http://www.dha.gov.za/index.php/minister-of-home-affairs/28-track-trace/78-track-trace-your-status I've called these RAIN people so many times I know all their names. All clueless and can't do anything to Activate you SIM!
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
