RH
Riaan H

1 reviews | Active since Nov 2024

06 Dec 2024, 10:53

Worst Rain

Another month again where Rain deducted money of my account without any service given. Again I had to phone them and again everything gets escalated to someone else and nobody gets back to you and nobody can help. This has been going on for 6 months now.

0
Replies (11)
Rain
Rain's reply06 Dec 2024, 11:33
Official
Hi Riaan H,
 
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
 
We are looking into the connection issue, and we'll be in contact soon.
 
Regards,
rain.
RH
Riaan H's update06 Dec 2024, 14:27
Reviewer Update
*******!!!! This is not what was said when you contacted me!!! Come Rain. You are quick to reply on Hellopeter but what you reply here and what gets done are two different things!
RH
Riaan H's update06 Dec 2024, 16:11
Reviewer Update
I am Still Awaiting your call Rain!!!!!
RH
Riaan H's update09 Dec 2024, 09:06
Reviewer Update
I did not say I wanted to cancel. I asked for a refund as I don't have any service and for a technician to come fix the problem. I haven't received the fefund yet.
RH
Riaan H's update09 Dec 2024, 10:17
Reviewer Update
No Rain. You don't understand. I advised your office that I won't be available for at least 2 weeks. I want the refund and once your technician was here to sort out the problem then you can debit my account for the remaining days of December.

RH
Riaan H's update09 Dec 2024, 13:21
Reviewer Update
I have phoned Rain 3 times now to try to cancel this service and everytime I get cut of!!!

RH
Riaan H's update09 Dec 2024, 15:14
Reviewer Update
This must be done tomorrow 10/12/2024.
Before 12h00 my money must be back in my account.
RH
Riaan H's update09 Dec 2024, 15:30
Reviewer Update
Thus must be done tomorrow. Or is it going to be an issue and take as long as it took to get help with service.

RH
Riaan H's update09 Dec 2024, 18:58
Reviewer Update
They must pick your device up tomorrow and my money must be paid into my account before 12h00 am.
RH
Riaan H's update10 Dec 2024, 09:00
Reviewer Update
It is now 9h00 am and nobody has phoned me to arrange pick up of your device!!!!
RH
Riaan H's update10 Dec 2024, 11:43
Reviewer Update
Your device has been collected from me.
Now let's see how long it will take to get my refund!!!!