1 reviews | Active since Mar 2020
Worst Provider ever to set foot in South Africa
I don't even know where to start. If you are a business, do not partner up with Rain. They have sunk my business into the ground due to openly addmitting that they throttle your accounts from 11pm at night to 6pm the next day, only allowing you to really use the internet during their off peak hours. I pay R1345/month for a 50meg line and 250gig cap, yet I can't use it due to the throttling. This should be ******* as you should not be allowed to throttle a capped line. Yet they do. They have updated their policy since January, when this all began. Do not bother trying to contact them, as they clearly do not care and never assist with anything, even if you manage to get through. I would suggest that Afrihost and all other partners of Rain completely disengage with this provider as they are giving you all a bad reputation with their business model. I also hope that someone with time and knowledge of the consumer protection act reviews and regulates this provider as they are literally robbing all of the clients in broad day light, with no consequences. I hand over a debit order every month, and get nothing in return. The only thing this has done, is have me pay to break my business down bit by bit. I now have to pay Rain and another service provider just to have internet available. Worst choice of provider I could have ever chosen. If you are thinking about signing up 5G, good luck to you, as with the 4G, it will work splendid for a while, and then they will update their policy to impose throttling you to next to nothing, without any notification to you by the way, as their current terms state that they can do so. It has also come out from some of their people, that they are throttling the 4G clients to allow more traffic for 5G clients, as 1, this will push 4G clients to take that 5G package, and 2. because they do not want to pay more to the networks in order to get more network traffic allowance. Horrific business, and horrific people. Would never trust this company again. *** lol, does this email even exist? or is their own network too slow to download the complaints
