ML
Molatela L
1 reviews | Active since Jan 2020
13 Jun 2022, 09:25
Worst provider ever… chasing money only
Worst internet provider to ever exist. I am paying R1000 a month for the 5g which I can’t use. They never fail to debit your money but you can’t even use the internet. Contacted support and received the email saying my issue has been escalated and it’s been over a month now
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
13 Jun 2022, 09:44Hi Molatela
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply13 Jun 2022, 09:44
Official
Hi Molatela
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
ML
Molatela L's updateReviewer Update
14 Jun 2022, 11:49Like I have been saying all along. No issue with my billing. You guys take your money very effectively without fail. I can’t access the actual internet, I can’t use the internet. Yes the bill router thing is all green and connected but I can’t use it. Can’t access virtual meetings, internet on the phone, basically everything that is connected to the router is not able to access the internet.
ML
Molatela L's update14 Jun 2022, 11:49
Reviewer Update
Like I have been saying all along. No issue with my billing. You guys take your money very effectively without fail. I can’t access the actual internet, I can’t use the internet. Yes the bill router thing is all green and connected but I can’t use it. Can’t access virtual meetings, internet on the phone, basically everything that is connected to the router is not able to access the internet.