RJ
Ruth J

1 reviews | Active since Sept 2016

23 Feb 2021, 11:10

WORST OF THE WORST

I have cancelled my 5G on Wednesday 17 February 2021 and since then have absolutely no responds from Rain who claims to be the best. Well guess what I have struggled to get the 1ste Machine and the to try and activate is took another 3 days still after a week they decided to swapout my machine and sim card. that went quick but yet again with no prevail still nothing worker. I WOULD LIKE YOU TO PHONE ME AND PAY BACK MY MONEY I MY EYES YOUR ARE *****ING FROME PEOPLE. After 5 reference numbers and almost another week went buy and still no contact from rain. This is unexpectable and not the way you do business. I will not recommend you to anyone. GET SOMEONE TO PHONE ME BACK SORT OUT THIS **** AND PAY ME BACK

0
Replies (2)
Rain
Rain's reply23 Feb 2021, 11:53
Official
Good morning Ruth 

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

RJ
Ruth J's update23 Feb 2021, 11:58
Reviewer Update
thx Mosa but this is the 3rd review in 2 and half weeks that all you say, a agent will get back to me when every time you say 24 hours and that also never happens