FM
Faith M

1 reviews | Active since Oct 2019

16 Nov 2022, 15:43

Worst Network Service Provider

Rain this is my second complain to you guys! I am beyond frustrated and would like you to cancel my router with IMMEDIATE EFFECT! Please refund the amount you debited from my account this month as I have been disconnected since the 20th October 2022. You have only assisted me by crediting back the days that I had no connection on however I am still NOT connected.

0
Replies (5)
Rain
Rain's reply16 Nov 2022, 15:52
Official
Hi Faith.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
FM
Faith M's update17 Nov 2022, 10:58
Reviewer Update
Address 4906 Kasrils Street Bluegumview Duduza 1496

Please confirm when I am getting my refund.
FM
Faith M's update17 Nov 2022, 11:46
Reviewer Update
Please contact me in order to get clarity further. I am not understanding this explanation of the refunds. That is not what Rain informed me when I signed up. Call me please ***
FM
Faith M's update18 Nov 2022, 15:55
Reviewer Update
Please also note that I have been told RAM has received the log to collect the router. When I RAM they advised that the reference number is incorrect ***
FM
Faith M's update24 Nov 2022, 12:24
Reviewer Update
Rain I am so sick and tired of having to deal with you and this RAM company. The incompetence is exactly the same. 3 days now waiting for RAM after they called me to arrange collection and having to wait for them everyday and they still don’t come through.

Give them this address
211 Sibeko Street
Duduza
Nigel
1496

THEY DO NOT HAVE TO CALL ME!!! Even if they don’t get a hold of all the numbers that I gave them. They can just go to that address they will find someone there and take the router!