MM
Meme M

1 reviews | Active since Mar 2021

10 Mar 2021, 12:25

WORST network provider EVER

They treat people like ****. It’s been over two days now with no connection. I tried calling and sending emails but still no valid feedback as to why I have no connection. When you call the support team the only thing they say is ‘ we can’t assist you, let’s escalate this further to the billing team’. This is outrageous. So many people are complaining about connection and not even a single person has been assisted. The Team has been trained to provide bad service.

0
Replies (2)
Rain
Rain's reply10 Mar 2021, 12:44
Official
Good afternoon Meme.

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa
MM
Meme M's update10 Mar 2021, 12:56
Reviewer Update
Hey Mosa,

You have said that you everyone that has logged a complaint against your service. I need connection not an apology. I’m working from home and now I had to buy data to connect.