JB
Johann B
1 reviews | Active since Jun 2016
06 Aug 2021, 10:24
Worst Network in SA
Most horrible network in South Africa with no customer service at all. I have been paying R479 a month and getting download speeds of 0.08mbps and upload speeds of 0.64mbps while having full signal. When I eventually get through to customer care, I get told I have to move my router to connect to a tower that is on the other side of the mountain from me??? How does that even make sense?? Also, my sister lives 2 blocks away from where that "supposed" tower is and we have almost no signal at her house. This network is a joke and I am not happy with the amounts that I have been charged over the last year for the **** service I've received. How the hell can you sell a service you can't provide??
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Replies (1)JB
Johann B's updateReviewer Update
16 Aug 2021, 12:37Okay, so 10 days after receiving the following message from Rain:
"Good day
"Good day
Kindly accept my apology for the inconvenience caused.
Please note that i will look into the matter and get it sorted.
Kind Regards
Rain"
I still haven't received any feedback, even after sending the following message 4 days ago:
"Good day.
Any news on this?"
The internet is worse than ever and I think I have been more than patient. The internet is so slow that I can't even load speedtest.net, this is ridiculous.
"Good day.
Any news on this?"
The internet is worse than ever and I think I have been more than patient. The internet is so slow that I can't even load speedtest.net, this is ridiculous.
JB
Johann B's update16 Aug 2021, 12:37
Reviewer Update
Okay, so 10 days after receiving the following message from Rain:
"Good day
"Good day
Kindly accept my apology for the inconvenience caused.
Please note that i will look into the matter and get it sorted.
Kind Regards
Rain"
I still haven't received any feedback, even after sending the following message 4 days ago:
"Good day.
Any news on this?"
The internet is worse than ever and I think I have been more than patient. The internet is so slow that I can't even load speedtest.net, this is ridiculous.
"Good day.
Any news on this?"
The internet is worse than ever and I think I have been more than patient. The internet is so slow that I can't even load speedtest.net, this is ridiculous.