JM
Johannah M

1 reviews | Active since Sept 2026

15 Sept 2026, 17:50

Worst network coverage 😡😡

Worst experience with rain the past few month and weeks .Am basically paying for nothing .

Am writing this out of frustration and I need this matter be fixed or pay back my money for not getting proper service .i missed my exam due to this network issue which I have been calling and trying by all powers for this matter to be fixed ,weeee pay a lot of money for this sh****t service .i called and I spoke to @May and I informed her I have changed my numbers and I gave her information on where to call me and what time .I stay in tembisa 702/5 tsenelong and the network becomes very and I mean very slow or it doesn’t connect at all from 6pm till late .On weekends it’s even worse.Am don’t tell me about setting ,I dd those and nothing is working out for me.😡😡😡😡😡😡😡

@Rain can this matter be fixed ASAP ,I can’t keep on missing my exams because of you guys

When you want your money guys we are not giving you trouble soooo please use the same energy when we want service from you guys

ID-*** Contact-*** ***

0
Replies (6)
Rain
Rain's reply15 Sept 2026, 17:56
Official
Dear Johannah, 
 
Thank you for contacting us. We sincerely apologize that your experience with our rain service did not meet your expectations. Please be assured that we will thoroughly investigate your inquiry and provide you with a detailed response. 
 
Best regards, 
rain 
JM
Johannah M's update15 Sept 2026, 18:45
Reviewer Update
702/5 Tsenelong tembisa
Near golden gate street

Please contact me on this number-***
JM
Johannah M's update16 Sept 2026, 07:07
Reviewer Update
image.jpeg 558.72 KBHello


After the call I experienced the worst, the network had Noo service at all .I spoke with the consultant and we agreed that we will continue our communication later tonight .I tried changing the simcard to all devices yet still I had no network

Guys I have never had a problem with rain and I’ve been with you guys for years and I was happy and recommended rain as the best network provider to others . WHY NOW ???????
JM
Johannah M's update16 Sept 2026, 19:08
Reviewer Update
702/55 tsenelong
Tembisa
1632

The place am next to is Legae thwiii guest house
JM
Johannah M's update16 Sept 2026, 19:09
Reviewer Update
Am still experiencing no service issue

Can the guys call me
JM
Johannah M's update16 Sept 2026, 19:09
Reviewer Update
They must use this number ***