HK
Hansley K
1 reviews | Active since Jul 2020
22 Jul 2020, 11:06
WORST ISP!!! STAY AWAY!!!
5G Device worked fine since inception in May 2020, Internet stopped working 06/07/2020. Although device shows connected to WiFi, there is 0 internet service. Logged a ticket 07/07, no response. Logged one again 10/07, no response. Automated response received 14/07/2020 that high number on inquiries have been auctioned over the past few days. Was advised to reboot/reset my router. Same problem occurs. Today is day 17 without internet. Their call center is non existent and you cant do anything but wait for them to eventually respond to your tickets.
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Replies (2)Rain's replyOfficial
22 Jul 2020, 17:21Hi Hansley
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply22 Jul 2020, 17:21
Official
Hi Hansley
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
HK
Hansley K's updateReviewer Update
24 Jul 2020, 08:35Still waiting ????????????
HK
Hansley K's update24 Jul 2020, 08:35
Reviewer Update
Still waiting ????????????
