FS
Ferdi S

1 reviews | Active since Oct 2024

16 Oct 2024, 18:05

Worst Isp rate use GMS

I want to share my experience with Rain Internet. They advertise a set monthly price, but after just a month, I received an email notifying me that my rate would increase. If that wasn't bad enough, the internet frequently stops working, and my router freezes at least once a week.

When I call customer service, I can hear employees joking around in the background. If I ask to speak with a supervisor, the call often gets dropped, or they tell me my line is breaking up. It’s incredibly frustrating!

0
Replies (3)
FS
Ferdi S's update16 Oct 2024, 18:10
Reviewer Update
I gave them a go for my customers now im siting with the red face
Rain
Rain's reply16 Oct 2024, 18:12
Official
Hi Ferdi S,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
FS
Ferdi S's update16 Oct 2024, 18:17
Reviewer Update
And this reply is wer it will stop cant see them making any effort of making contact.