LC
Leilah C

1 reviews | Active since Mar 2023

02 Mar 2023, 16:46

Worst internet service provider that takes your money

I cancelled my rain from the website 2 months ago and was still charged for this month. For most of the time the wifi did not work at all, and when it did work, it gave continuous problems. Such a horrible network provider and honestly the worst wifi I have ever experienced. It is not worth the time and money. The support team was extremely nice but they could not do anything to help me with the money that was deducted from my account. Rain is extremely disappointing and honestly very ***** in how they took my hard earned money for a service I did not and could not even use.

0
Replies (2)
Rain
Rain's reply02 Mar 2023, 16:55
Official
Hi Leilah.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
LC
Leilah C's update01 Apr 2023, 11:55
Reviewer Update
This is ridiculous! I was charged again this month despite cancelling with the agent before my first review.