Worst internet service provider of the century

Rain sucks in our area the problem started last year around the 29/October 2021 where I had an outage that lasted 24 hours, and I have explained this to the support team that we are working from home and getting to buy data is quite expensive in the middle of work, I stopped paying end of that month since I had already bought data for work which was on promotion from Vodacom that would last for 30days I have an outstanding yes data was moving after it was fixed because there an there my rain router is always on and sometimes I wouldn’t notice that is connected to rain, I have an outstanding amount with rain, and they threatening to hand my account over due to this, if I don’t pay last time I had a chat with them, I did pay R323 this month on the 11/Jan/2022 the next day had the same problem called support the nerve of rain they just told me towers is my area are down what the hell rain we are working from home now as I am typing this now the internet is down, so please rain tell me what’s the point of me paying for your services when you are not servicing our area towers, you like using this excuse like you are Dstv of if is raining towers will go down your really suck how am I supposed to pay the amount outstanding when I am constantly buying expensive data to get connected and work even if the internet goes off 2-3 hours if there is 10 gig offer that costs R350 or more unfortunately I won’t have a choice but to buy it, that’s loss of income for me if I don’t buy it and month end you expecting money from me, please attend to your tower issues or I will just leave you guys.