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LS
Leigh S

1 reviews | Active since Mar 2019

25 Nov 2022, 10:00

Worst Internet Service provider in the country!!!

It’s now 6 months down the road & rain still cannot get my internet package correct & they keep invoicing me the incorrectly. U try speak to someone at Rain which is almost impossible & when u do get through they promise to correct it.

0
Replies (6)
Rain
Rain's reply25 Nov 2022, 10:14
Official
Hi Leigh .

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
LS
Leigh S's update25 Nov 2022, 12:40
Reviewer Update
That’s correct so then why am I STILL being debited R999.00?
LS
Leigh S's update25 Nov 2022, 13:49
Reviewer Update
I made this downgrade request in July! Go check ur records…
Stop making excuses & fix the problem. Alt I’m happy to take this further on social media as well as with top management.
LS
Leigh S's update26 Nov 2022, 10:29
Reviewer Update
So what is payable now & who is going to inform someone in ur accounts department? Bcos I can still see this being an issue as nobody actually communicates within ur departments?
Please advise as I see I’ve been disconnected now. So what is payable?
LS
Leigh S's update28 Nov 2022, 08:20
Reviewer Update
Unacceptable!!!!
September Shld be R699.00 already as the downgrade was made in July.
I will be escalating this matter further. Thank you

LS
Leigh S's update28 Nov 2022, 10:17
Reviewer Update
I will be checking my statement shortly & I will revert back!