Worst Internet Service Provider in SA!

Item: Rain
Rating: 1
Author: Paula K

Being told by Rain the following is shocking. You guys need to be reported to bigger heads in South African Customer Service.

Rahdesh Bhagwanth (rain CeC)

15 Nov 2021, 14:04 SAST

Goo day Hennie I have explained that the towers in your are is highly utilized. The tower just have to many people on the tower. It is not right to take you money if you cannot get services. We advise you to look for another network provide who can help you with better signal. There is no quick solution for this issue but our rain team is constantly improving/optimizing the network to provide the best experience for our users. Our apologies for the poor experience and we sincerely hope your problem will be resolved by overall network improvements in the near future. If you need me to cancel, I can do it immediately for you. I am really sorry for this. Thank you Rahdesh

The spelling is shocking as well!!!!!!!

Helpful (0)

Replies (2)

Paula K's updateReviewer Update

16 Nov 2021, 12:48

I have no missed calls and that's the correct number. Try again

Paula K's update16 Nov 2021, 12:48

Reviewer Update

I have no missed calls and that's the correct number. Try again

Paula K's updateReviewer Update

16 Nov 2021, 16:38

I have removed the Sim card. It is currently off, will wait for 10 minutes. Is there any other way to communicate as these messages take to long to come through so there is a delay in our communication with each other

Paula K's update16 Nov 2021, 16:38

Reviewer Update