HG
Hannes G

1 reviews | Active since Feb 2015

05 Mar 2021, 16:40

Worst Internet Service Provider

Worst experience ever. If I can advise anyone ... stay away!!! **** advertising, no support, no feedback, takes your money and don't give feedback... only internet support no personal service..

0
Replies (5)
HG
Hannes G's update05 Mar 2021, 16:44
Reviewer Update
Still no resolve after 4days... no movement on the **** tracking system provided...why... are they out of stock and still taking money from individuals...
Rain
Rain's reply05 Mar 2021, 16:46
Official
Good day, Hannes.

I would like to apologize for the service you have experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa
HG
Hannes G's update05 Mar 2021, 16:48
Reviewer Update
Thank you for your prompt reply unfortunately I've heard the above for a week now so it does not give me any comfort when I receive an actual reply things might change
HG
Hannes G's update05 Mar 2021, 17:18
Reviewer Update
Once again a telesales run around with no commitment on service delivery, I requested a call from management with absolutely no effect
HG
Hannes G's update08 Mar 2021, 16:20
Reviewer Update
Once again tried to phone today, spoke to the support office to be cut off with the same excuses and action plan than last week. Although I have requested my money back this was gently refused....with lies and empty promises..