NS
Nicole S

1 reviews | Active since Aug 2022

12 Nov 2022, 15:19

Worst internet provider in the world!

It is the worst services every!!!!!No Loadsheddin, can’t get hold of technicians. Towers down and can’t tell you why!!! They what to increase price but less internet, how does that work. Every day you have to reset at least 3 times a day!!! Now on a weekend with rugby and sports they do not worry at all… you mist do something about your, towels, technicians and service!!!! If we cannot use it why must we pay more? It is ridiculous! If I can give advice do not ever ever sign up with rain!!! You must this nonsenses specially in the morning, during the day and weekends! I buy more data that actually using rain!!! They say they will phone back or it will be resolved but nothing happens! So disappointed… worst service provider ever!!! Get your facts straight or close this stupid internet service! Or get people work form you that knows actually what they are doing! Fed up with this BS!!!

0
Replies (6)
Rain
Rain's reply12 Nov 2022, 15:26
Official
Hi Nicole.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
Rain
Rain's reply12 Nov 2022, 15:30
Official
Please note that I need you to provide me with your email address linked to your rain account via a private reply.
NS
Nicole S's update12 Nov 2022, 15:35
Reviewer Update
Just do what you ate paid for!!! Providing internet and getting technicians that know what they are doing. It doesn’t help to buy more data when you have wifi at home! It doesn’t help to phone every single time it goes off. We have a business and losing lots of orders because of you.!!!! It is ridiculous and I am really tired of phoning, hello peter etc. Give more and better Customerservice and you will se that it will grow! It doesn’t help to advertise everywhere but no service!!! Get you Sh@t straight!!!
Rain
Rain's reply12 Nov 2022, 15:37
Official
I do apologize for the inconvenience. 

Please provide me with your email linked to the rain profile, in order to investigate
NS
Nicole S's update12 Nov 2022, 15:37
Reviewer Update
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Alan Schilbach
I will not pay full amount if this is the way you are operating!
Rain
Rain's reply12 Nov 2022, 15:55
Official
Thank you.

Please note that there is a minor alarm on the site in the area. I will check with our technicians what the issue is