Worst internet provider

Waste of time and energy and resources. Since last year, we have made a payment and the connection is still not re-established. Every consultant tells you to wait 24hrs, and nothing has changed. The last consultant now advised that nothing can be done until Monday, when this has been dragged for a whole week, and extra payment was made for early connection. They also won't let you speak to a supervisor, pretending they have no transfer button on their phones