aR
ayesha R
1 reviews | Active since Mar 2010
22 Feb 2026, 11:50
Worst internet experience ever - no service, no support!
I'm honestly furious with Rain. My internet has been non existent for days, and after countless calls using my own airtime, all I ever heard is "restart the system". It's pathetic that nothing has been fixed, and the so called advanced team, but no one's contacted me. This is unacceptable, especially when I work from home and my kids need internet for school. The lack of support and accountability from Rain is honestly shocking and disappointing!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
22 Feb 2026, 12:10Hi Ayesha
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Rain's reply22 Feb 2026, 12:10
Official
Hi Ayesha
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
aR
ayesha R's updateReviewer Update
23 Feb 2026, 12:16I am still connected to the 4G tower and now even that has stopped working so I'm once again without internet. Please sort out this issue once off and not put temporary solutions that allow intermittent access to the internet. This is highly frustrating.
aR
ayesha R's update23 Feb 2026, 12:16
Reviewer Update
I am still connected to the 4G tower and now even that has stopped working so I'm once again without internet. Please sort out this issue once off and not put temporary solutions that allow intermittent access to the internet. This is highly frustrating.
aR
ayesha R's updateReviewer Update
25 Feb 2026, 17:17It's been several days with intermittent internet. Today the internet has been off the whole day. You cannot tell me that it's still a 5G tower issue. Please fix your issues because at the end of the month, I will be debited for the full amount even though I didn't have internet for half of the month. This is way past frustrating now.
aR
ayesha R's update25 Feb 2026, 17:17
Reviewer Update
It's been several days with intermittent internet. Today the internet has been off the whole day. You cannot tell me that it's still a 5G tower issue. Please fix your issues because at the end of the month, I will be debited for the full amount even though I didn't have internet for half of the month. This is way past frustrating now.