NM
Nhlanhla M
1 reviews | Active since Jul 2019
21 Jan 2022, 09:31
Worst experience in my life.
The biggest ***** I ever experienced. Rain debited my account 2 months after confirmation of cancellation of the terrible 5g product. After confirming that I would be refunded after they collect their router they go on to send me an invoice stating the billing was valid. Cancellation confirmed for 2 Nov and they debit my account on 25 December and call it justifiable. Moreover, I cannot remove my CARD details from their App or block the debits from the bank as it is structured like a card purchase. Join Rain at your peril. I have learned my lesson. Stay clear.
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Replies (2)NM
Nhlanhla M's updateReviewer Update
21 Jan 2022, 10:57Thank you. Coz one of your consultants sent me an invoice today trying to justify the debit of R350 done in December after cancellation was confirmed on 02 November by Millicent Maditi. That's absurd. Kindly advise if you need my address again.
NM
Nhlanhla M's update21 Jan 2022, 10:57
Reviewer Update
Thank you. Coz one of your consultants sent me an invoice today trying to justify the debit of R350 done in December after cancellation was confirmed on 02 November by Millicent Maditi. That's absurd. Kindly advise if you need my address again.
NM
Nhlanhla M's updateReviewer Update
25 Jan 2022, 13:06Afternoon. Do you have any feedback for me. I am still waiting for my refund and for Rain to collect the Router
NM
Nhlanhla M's update25 Jan 2022, 13:06
Reviewer Update
Afternoon. Do you have any feedback for me. I am still waiting for my refund and for Rain to collect the Router