KM
Karabo M

1 reviews | Active since Jan 2023

23 Jan 2023, 17:57

Worst experience

Worst support ever experienced. Been waiting for a replacement Sim card since August 2022, to date it hasn't been delivered but they've continued to charge me for months I didn't even have a Sim. When you call, all they can do is "escalate" but no one gets back to you. Just ridiculous.

0
Replies (3)
Rain
Rain's reply23 Jan 2023, 18:06
Official
 
 Hi Karabo 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
KM
Karabo M's update23 Jan 2023, 18:11
Reviewer Update
The email address is ***
KM
Karabo M's update23 Jan 2023, 18:36
Reviewer Update
Thank you. I can't believe I had to go through hellopeter just for some assistance. Thanks for resolving this though.