FK
Fikile K
1 reviews | Active since Apr 2022
11 Jun 2025, 06:58
WORST EXPERIENCE
Worst experience ever!! 😢So disheartening! Ever since I signed up with Rain my network has been a nightmare and when you try the call centre you never get through to anyone. So finally decided to cancel my subscription. Lol guess what, I can't remove my banking details on their App or even delete my account instead everyday they attempt to deduct the fee from my account. I eventually had to freeze my card😥 tried calling their customer care but no answer only received an email to say someone will call and I am still waiting.
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Replies (1)0
Replies (1)Rain's replyOfficial
11 Jun 2025, 08:14Hi Fikile K,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply11 Jun 2025, 08:14
Official
Hi Fikile K,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
