MO
Melanie O

1 reviews | Active since Jan 2022

22 Dec 2022, 10:07

Worst Ever - HIGHLY NOT RECOMMENDED AT ANYONE EVER

LOGGED CASES FROM 13TH-22DEC - *** / *** / *** / *** In all these cases, not a single person has been able to restore the network. Haven't had connection since 13th. Not only that, I changed my debit date from 25th to 1st and I still get debited on 25th and I can't update banking details online. All the consultants I have spoken to have language barriers as English is not their first language and each persons gives me a different excuse for solutions because they clearly do not understand the issues at hand. I think its about time, that the Hello Peter star ratings be taken seriously and you CLOSE SHOP because your network and staff are ALL USELESS

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Replies (1)
Rain
Rain's reply22 Dec 2022, 10:17
Official

 Hi Melanie 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain