NH
Nikita H
1 reviews | Active since Jul 2019
29 Mar 2021, 22:42
WORST EVER!
Network off since 23rd March, phoning the customer service every day, promising me feedback on when my network will be back on. Today a lady has advised me to turn phone off because network department have rebooted my network so it will work now, she promised to phone me back by end of day to assist if network is not working.
WORST SERVICE PROVIDER I'VE EVER SEEN, AND DEFINITELY WORST CUSTOMER SERVICE!!! I have all the recordings, and going to take you to the papers and Carte Blanche. You will pay for all my airtime I've wasted and the money I've paid. And the money I've lost due to I'm working from home.
If you do reply please don't come with apologies, just fix my network
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
30 Mar 2021, 07:49Good morning, Nikita.
I hope you are well today.
Kindly accept my apology for the inconvenience. I have escalated your ticket to the relevant department for further assistance.
Regards
Mosa
I hope you are well today.
Kindly accept my apology for the inconvenience. I have escalated your ticket to the relevant department for further assistance.
Regards
Mosa
Rain's reply30 Mar 2021, 07:49
Official
Good morning, Nikita.
I hope you are well today.
Kindly accept my apology for the inconvenience. I have escalated your ticket to the relevant department for further assistance.
Regards
Mosa
I hope you are well today.
Kindly accept my apology for the inconvenience. I have escalated your ticket to the relevant department for further assistance.
Regards
Mosa
