CS
Christo S
1 reviews | Active since Jul 2020
01 Jul 2020, 22:20
Worst customer support ever.
I have not been able to use my Rain 5G since the day I got it. There is no internet for 95% of the time and the other 5% I have 10mb/s download with 0.05mb/s upload.I have sent multiple emails lodged multiple support tickets with no resolution. Only an email which asks if y problem was solved. Worst ISP ever. Do not waste your time or money.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
02 Jul 2020, 08:37Christo,
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Rain's reply02 Jul 2020, 08:37
Official
Christo,
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
