Worst customer service-Rain

Item: Rain
Rating: 1
Author: Cammy B

Honestly the worst customer service I have ever experienced. We had signal for the first 2 days of our subscription. When querying this with Customer Service you receive no feedback at all. I approached another network provider in order to work from home during this pandemic. I have requested a cancelation multiple times yet they still debit my account monthly.

Helpful (0)

Replies (2)

Rain's replyOfficial

15 Jul 2020, 08:07

Hi Cammy

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

Rain's reply15 Jul 2020, 08:07

Official

Cammy B's updateReviewer Update

16 Jul 2020, 09:50

Good day,
I received an email stating that my sim is canceled.
Please confirm that my account will not be debited month end.
Thank you
Kind Regards

Cammy B's update16 Jul 2020, 09:50

Reviewer Update

Good day,
I received an email stating that my sim is canceled.
Please confirm that my account will not be debited month end.
Thank you
Kind Regards