BE
Burnadette E

1 reviews | Active since Jul 2021

20 Jul 2021, 15:26

Worst customer service ever!!! Rain must fall!!!

Worst customer service ever!!!

Ive reconnected my rain on the 7th of July. Payment made was R1164. 00. I called the call centre to assist us in reconnecting. At first they said it was a billing error on their side as the payment wasnt cleared. I got an ref number. I made follow up calls 10 times daily. Been pushed around to billing, teqnical and network department and it seems like no ome working there has a clie to what theu are doing. We are going to week 3 now and still my device is not working. They are *****ing my money not giving me the product i paod for. Iflve to dat spend morw than 500 om cellpbone charges to call them everyday!!! I want my money back and they can come amd collect their ****ty device.

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