Worst customer service ever!!!

Item: Rain
Rating: 1
Author: Busisiwe D

The worst experience ever! Unable to get through to talk to an agent and replies to online queries take weeks to be responded.

I have requested that the service be cancelled online and Rain has continued to charge me endlessly. i have proof of a number of emails i have sent with no success.

Helpful (0)

Replies (1)

Rain's replyOfficial

03 Sept 2020, 07:44

Hi Busisiwe D

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply03 Sept 2020, 07:44

Official