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Christine C

1 reviews | Active since Jan 2022

16 Jan 2022, 13:02

Worst customer service ever.

I've been with Rain for almost 2 years now with very little complaints. The past couple of weeks I've experienced the worst service ever. I called ... no answer... I've emailed still no response. 5G service has had the worst quality and I am at wits end. I logged a call to upgrade and recieved a call with in minutes....impressive

NO... AS SOON AS THE OPPERATOR HEARD THAT I AM EXPERIENCING BAD INTERNET AND PROBLEMS, SHE LAUGHED AND DISCONNECTED THE CALL... HORRIBLE.

If anyone can assist me to another provider that actually cares about after service.

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Replies (4)
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Christine C's update17 Jan 2022, 15:47
Reviewer Update
My home address is
72 watent Cresent
Wapadrand
Lynnwood Pretoria
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Christine C's update18 Jan 2022, 19:59
Reviewer Update
STILL NO SERVICE. NO FEEDBACK. NO ACTUAL RESPONSE WITH AN OUTCOME. HORRIBLE SERVICE
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Christine C's update18 Jan 2022, 20:00
Reviewer Update
HOW DOES ONE GET INTO CONTACT WITH YOUR CUSTOMER SERVICE DEPARTMENT
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Christine C's update20 Jan 2022, 18:10
Reviewer Update
Done... still no improvement. Someone should consider contacting me ASAP