TSA
T Sleek Audio-Nerd
1 reviews | Active since Jul 2020
24 Jul 2020, 11:36
Worst customer service ever!!
The worst customer service I’ve ever experienced!
My SIM card suddenly stopped working, with my uncapped internet still active & I have been trying to reach an agent to help with a sim swap or whatever solution can be offered for a week now and nothing still. Logged several support tickets and all I’ve been getting is automated responses only!
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
24 Jul 2020, 11:42Hi T Sleek Audio-Nerd
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply24 Jul 2020, 11:42
Official
Hi T Sleek Audio-Nerd
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
TSA
T Sleek Audio-Nerd's updateReviewer Update
24 Jul 2020, 12:38***
TSA
T Sleek Audio-Nerd's update24 Jul 2020, 12:38
Reviewer Update
***
TSA
T Sleek Audio-Nerd's updateReviewer Update
24 Jul 2020, 14:24I need a sim swap! Can you guys please just respond. This is becoming unbearable and irritating!! How is this such a huge deal for almost a week can’t get no response from your supposed customer service center via email. You guys are making no sense! My subscription is left running without being used!
TSA
T Sleek Audio-Nerd's update24 Jul 2020, 14:24
Reviewer Update
I need a sim swap! Can you guys please just respond. This is becoming unbearable and irritating!! How is this such a huge deal for almost a week can’t get no response from your supposed customer service center via email. You guys are making no sense! My subscription is left running without being used!