WORST CUSTOMER SERVICE EVER!!!!!

Terrible feedback from Rain. We have been trying to extend our rain payment to the 27th of the month, for 48 hours now our account has been suspended. We try to phone Rain, the call gets dropped or you hold on for 38 minutes. No responses to emails, no responses to Facebook. Absolutely ridiculous. Shows our account is 2 payements behind but we havent missed 1 payment yet. Im so over this service provider... cant believe how terrible their service has gotten.