MB
MARK B
1 reviews | Active since Mar 2015
16 Apr 2026, 18:48
WORST CUSTOMER SERVICE EVER
Worst customer service i have ever experienced.... I have about 6 technical support tickets for over a month now and no one has phoned me yet!!! Now I have a Billings ticket, as they stole the data that I bought extra, over and above the 10gigs I am supposed to get. And chatting to the AI bots about anything is seriously life draining. I.WANT TO SPEAK TO.A HUMAN BEING!!!!!
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Rain's replyOfficial
16 Apr 2026, 18:56Hi MARK
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your enquiry and will reach out with an update.
Regards,
rain.
Rain's reply16 Apr 2026, 18:56
Official
Hi MARK
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your enquiry and will reach out with an update.
Regards,
rain.