JD
Jackie D
1 reviews | Active since Jul 2018
14 Jul 2022, 14:19
Worst customer service EVER
After months and months of not being able to use my internet, still getting billed unable to cance, getting black listed for not paying an account I've tried to cancel... NOW, 2 months ago my router was ****** during a house breaking... But guess what.. Rain still bills me 🤣😭🤣😭🤣😭 I don't know if I should laugh or cry, the little money I get, Rain tries to take daily!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
14 Jul 2022, 14:26Hi Jackie
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply14 Jul 2022, 14:26
Official
Hi Jackie
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
JD
Jackie D's updateReviewer Update
14 Jul 2022, 15:18I really hope you get to the bottom of it, I cannot pay 1900 for a service I had no joy of using 🙏
JD
Jackie D's update14 Jul 2022, 15:18
Reviewer Update
I really hope you get to the bottom of it, I cannot pay 1900 for a service I had no joy of using 🙏
JD
Jackie D's updateReviewer Update
15 Jul 2022, 12:18Support@rain
JD
Jackie D's update15 Jul 2022, 12:18
Reviewer Update
Support@rain
JD
Jackie D's updateReviewer Update
15 Jul 2022, 16:38So you have adjusted 4 months.. If you check the usage you will see that we were not able to use it and for almost 2 months we haven't had the router or simcard????
JD
Jackie D's update15 Jul 2022, 16:38
Reviewer Update
So you have adjusted 4 months.. If you check the usage you will see that we were not able to use it and for almost 2 months we haven't had the router or simcard????