1 reviews | Active since Jan 2023
Worst Customer Service by Rain. Stay Away from them
I've been battling with my network not working indoors for 2 weeks, calling their customer service centres several times. i honestly don't know how much i have wasted calling these good-for-nothing greedy bustards up to no veil. they don't call back, they keep telling me what problem i have instead of fixing my problem. i am told I'm connected to a cellphone tower that is over 250 km from my home town.
maybe if they created employment for the locals instead of contracting call centres in India and Pakistan, hiring more local people we would be best served. how is it that a network service provider that's supported by South Africans hires and contracts employees all the way in India? well, I guess they prefer exploiting people, cheap labour and maximising profits as opposed to local economic investments and better customer service.
Mr Patrice Motsepe is still the owner of rain and he prefers his company to contract agents in India instead of South Africa.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
